What is the Cache?

To make your website go faster and be able to handle high volumes of traffic, we have caching built into the platform.  This means that the web server saves a local copy of the database in it’s memory for 30 minutes at a time so that it can build your website pages quicker.

This means that if you make a change to the website, you may not see that change for up to 30 minutes as the web server may be using the cached copy of the database in it’s memory.

Steps to Clear the Cache

If you can’t see the changes you have made and don’t want to wait 30 minutes to see them, you can take the following steps to clear the cache:

1. Log in as Website Admin – And select Settings and Clear Cache from the menu bar
2. The cache will fully clear and the next time you go to the website, it will load in the latest version of the database into the cache

Clear Cache after blocks of changes

When you clear the cache, it takes a few seconds for the web server to reload the database into it’s local memory which temporarily slows down the web server.  So, especially for high trafficked websites, clear the cache after you have done a block of work and not directly after every small change you make.