You can upload new product images - or delete product images - through the FTP site.
How to Upload New Product Images
To upload new product images, just upload the new product images to the following folder and they will be uploaded for that product:
Images_Inbox
Any image that is then uploaded will be moved to this folder:
Images_Processed
Any image where there is an error will be moved to this folder:
Images_Failed
The image filenames must follow this naming convention (i.e. use 3 equal signs between the product code and a unique name for the file):
ProductCode===UniqueFileName.jpg
Where the unique filename is used as a way to allow you to delete the file, if needed, at a future date. The unique file name could be anything you want that uniquely identifies the image (in case you decide to re-do the image and upload a newer image for that product) so we would recommend using the original file name on your own network and maybe adding the date and time to the title of the image.
How to Delete Product Images
If you want to delete product images, just put a list of them into a textfile into this folder:
Images_Inbox
Use the same naming convention as above for each image to delete (i.e. ProductCode===UniqueFileName.jpg) and giving each one it's own separate line in the text file using the following file naming convention for the file (you must put the date/time into the filename in case there are a few delete file instructions in the IMAGES_INBOX folder):
deleteimages_YYYYMMDDHHMMSS.txt (e.g. deleteimages_20180108172804.txt)
After the images are deleted, the file is moved to this folder:
Images_Processed
Example of Delete File
The following would be example contents of a delete file:
A1234===A1234_20242501_1200.jpg
A1234===A1234_20242501_1230.jpg
A1234===A1234_20242501_1240.jpg
B2345===B2345_OutdoorShot_20242501_1230.jpg
After an image is uploaded
After an image is uploaded, it is moved from IMAGES_INBOX to IMAGES_PROCESSED.
If there is an error when trying to upload it, it is moved into IMAGES_FAILED instead.
Files Already Uploaded with UniqueFileName are SKIPPED
If you upload a file, for example, called A1234=A1234_44.jpg - and for that product code, there is already an image that exists with an original filename of "A1234_44.jpg", then that file will not be uploaded and instead moved into the IMAGES_SKIPPED sub-folder on the FTP site.
Minimum Requirements for Images
Note the image files must meet the following specifications
- Must be jpegs with a file name extension of .jpg or .jpeg
- Must be perfectly square (i.e. the width must be the same as the height)
- Must be at least 1,000 pixels in width/height
- Photos should be saved as 100%/full quality JPG – not compressed
- Flat graphics (logos, some packaging) should be saved as high quality PNG – not compressed
- Must be less than 10,000k
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