Intact Xline API User Manual

Your website is integrated with Xline API which means that your products, pricing, stock levels and orders are automatically synced.  

The following User Manual describes how to manage the products on your website using Xline API.

What product fields are web integrated

The following product fields can be integrated with the website:

• Price - Ex Vat price comes from Intact and then Vat is added depending on the TaxCode assigned to the product.
  • Able to set up to 9 "Selling Prices" on Intact that customers are assigned to.
• Title
• Stock Levels
• TaxCode - the VAT code for the product.  These tax codes can be set up on the website as tax bands.

The "Prevent this item from being uploaded to the web" checkbox on the EPOS is tied to the "Active" checkbox on the product on the website  Never update the Active flag on the website - always use the "Prevent this item from being uploaded to the web" checkbox on the EPOS  to make product active or inactive on the website. 

We make calls to Xline once a day for these fields and download the entire product catalogue in the "Initialise Routines" batch job. We then create csv files from this data that are processed through the other batch jobs such as the "Import Products" job.

When uploading products to the website, the following products are skipped:

• Products with a blank title
• Products with a zero price
• Product codes with a forward slash in their title ("/") - as the product code is needed for urls and forward slash is a special character for urls

Automated Stock Control

All stock changes are automatically synced with the website - including any in-store stock changes.

Note that web stock changes are reflected immediately as web orders are made on the site - and the instore changes come through once a day or when a customer gets to the basket page with a product.

Basket Page

There are calls made to Intact when a customer gets to the View Basket Page to check the stock and pricing of all products in the customers basket to ensure that they are up to date. If a customer has been assigned a special price on Intact this is also checked here.

Orders Integration

Your New Orders are automatically sent to Intact every 30 minutes. Once they have been downloaded on Intact they are automatically move to the "Order Downloaded" order status. Do not move any orders that are in the "New Order" status or else they will not be sent to Intact.

You will need to setup a "Cash Customer" on Intact with the Account Code "CASH" to activate the Orders Integration. B2C orders get assigned to this Cash Customer.