Agility User Manual

Your website is integrated with Agility which means that you can publish products to your website, manage these products via Agility and also download web orders from your website to Agility.

The following User Manual describes how to manage the products on your website using Agility.

How to Web Enable a Product

To web enable a product, check Enable for Web and the product will export to the website within 15 minutes.  This field displays on the website as the "Active" flag on the website.

What product fields are web integrated

The following product fields are integrated with the website:

• Active (Enable for web flag in Agility)
• Product Code
• Title
• Price
• Promotion Price (for showing a WAS-NOW price)

Note: the ProductCode on the website can not have forward slashes.  Agility handle these. Forward slashes are replaced with _forward, so a product code called "A/B" becomes "A_forwardB".

Automated Stock Control

All stock changes are automatically synced with the website every 15 minutes - including any in-store stock changes.  A full stock file is sent at approx 3:00 am each morning in case any product quantities accidentally go out of sync.

Automated Web Orders Download

Every 15 minutes, the latest web orders are downloaded into the ePos system.  Agility use webservices provided on the website to get web order details and to update the order status of an order.  Once Agility have downloaded a web order they will update the order status of that web order on the website to ORDER DOWNLOADED.

Ensure that you never manually move an order out of NEW ORDER status - always wait until Agility have downloaded the order.  This ensures that the web order is recorded in Agility and that stock is adjusted for the web order.