Your website is integrated with McLernons which means that your pricing, and stock levels are automatically synced.
The following User Manual describes how to manage the products on your website using McLernons.
Matching McLernons Products with your Web Products
When you are setting up products on AB Commerce, it's important you use the correct product code that matches the code in McLernons. If you do this, then the price and stock levels can automatically sync.
There are different options for product code depending on which type of EPOS system you have with McLernons:
- Store product code OR Barcode - Use this if you only have 1 store
- OR Head office product code - Use this if you have multiple stores or plan to grow to have multiple stores in the future (this requires McLernons head office application)
What product fields are web integrated
The following product fields are integrated with the website:
- Price - Generally prices are sync'd once per day (depending on the configuration you set up with McLernons)
- Stock Levels
The epos system send a file to the website which shows all products on the epos system. If a product code in this file is set up as a product on the website then the price and stock levels will be updated on the website(if changed).
Automated Stock Control
All stock changes are automatically synced with the website every 15 minutes to 1 hour (depending on the configuration you set up with McLernons) - including any in-store stock changes. A full stock file is sent once per day in case any product quantities accidentally go out of sync.
Order Download to EPOS system
There is no order download into the EPOS system. If the same stock is being used for offline and online orders, each online order will need to be manually scanned into the epos system in order to ensure that stock is kept up-to-date. McLernon's will advise you how to do this.
Ensure that you keep orders in the NEW ORDER status until they have been manually scanned onto the EPOS system. The website adjusts the stock figure for an item to take account of orders in NEW ORDER status as these orders are not accounted for in the stock figure for the item.
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