When setting up promotions, there are 2 menu options under Marketing which work as follows:
|Promo Code||e.g. "10% off promo code" - When this is set up, this promo code can be used as many times as the customer wants within the date restrictions of the promotion|
|Single Use Promo Codes||When this is set up, you enter a "reference" promo code like "EMAIL10" which cant be entered directly by a customer to avail of the promotion - instead, if for example, this reference is used for the automated emails (e.g. when a user subscribes to the website), then a randomly generated code will be used in the email instead and the user can only use this promo code once and then it will be automatically expired|
Restriction on Subscribing to the website multiple times
If using the Single Use Promo Codes for an automated email when the customer subscribes to the database, we will not send the email if the user's email address is already subscribed to the website. However, we limit this restriction to 6 months to allow the user subscribe again to receive another single use promo code.